Processing orders takes between 1-2 days.

Standard Economy within South Africa is R150 and delivery takes 2-3 working days. Surcharges applies to oversized items and will be calculated at checkout.

The Lux Portal does not deliver to rural based areas and does not deliver on Weekends and Public Holidays.

You will be provided with a tracking number where you can track the status of your parcel  here.

Your purchases will be delivered to your door within 5 working days.

Unfortunately we cannot deliver to P.O Boxes.

The Lux Portal will insure your luxury purchases whilst in transit with our courier.


We would need to submit to you a quotation for all international shipments. As customs policies vary from country to country, you will be liable for all import taxes, customs duties and fees that are imposed once the shipment reaches your country.

Please contact us to enquire about shipping the desired product to your destination at